Privacy Policy

Why and How We Collect Personal Information

Why and How We Collect Personal Information

 

When you open an account with HTC, we collect non-public personal information about you for business purposes, such as processing your requests and transactions, informing you about educational and other services that may be of interest to you, and providing superior customer service. Some of the information we collect may include any of the following:

  • Information you provide to us on applications and other forms, such as your name, address, date of birth, social security number, occupation, assets, and income;
  • Information about your transactions with us; and,
  • Information you provide to us to verify your identity, such as a government-issued ID, passport, or other information received from third-party entities not affiliated with HTC.

How We Protect Information

 

We limit access to your non-public personal information to those HTC employees who need to know in order to conduct our business, service your account, and help you achieve your financial objectives. Our employees are required to maintain and protect the confidentiality of your non-public personal information and must follow established procedures in order to do so. We maintain physical and procedural safeguards to protect your non-public personal information. We do not rent or sell your name or non-public personal information to anyone. HTC does not disclose any non-public personal information about our customers or former customers to anyone.

Disclosure to Non-Affiliated Third Parties

 

In order to support the products and services we provide to you, we may share the information described above with third-party service providers and joint marketers not affiliated with us, including, but not limited to:

  • Companies under contract to perform services for us or on our behalf, such as vendors that prepare and mail statements and transaction confirmations or provide data processing, computer software maintenance and development, transaction processing and marketing services.

These companies, acting specifically as instructed and on our behalf, are required to keep your non-public personal information confidential.

In addition, we may disclose information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property.

Accessing and Revisiting Your Personal Information

 

We strive to keep our customer files complete and accurate and in doing so, provide you reasonable access to any and all information we collect. Most of this information is contained in the account statements that you receive from us. We encourage you to review this information and notify us if you believe any information should be corrected or updated. If you have a question or concern about your non-public personal information or this privacy notice, please contact your HTC representative.

5-Star Rated Custodian

Posted on Google Google
L Brown profile picture
L Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Valerie was amazing! If y’all weren’t so busy, I would call back just to visit!
Posted on Google Google
R Bush profile picture
R Bush
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Taddie was super helpful today and she was able to resolve all of my questions and issues in one call - fantastic!
Posted on Google Google
L Randall profile picture
L Randall
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Valerie was especially helpful waking me through the steps necessary to get into the portal and then to access a particular document. Very helpful, pleasant interaction.
Posted on Google Google
K Freitas profile picture
K Freitas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service! Dana was wonderful and is passionate about what she does. She highly cares for her customers. I felt valued and trusted her expertise.
Posted on Google Google
C Matellan profile picture
C Matellan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I want to sincerely thank Jessie and Dana for the excellent service they provided. They smoothly walked me through the entire process, truly held my hand every step of the way, and patiently answered all of my questions—and I had a lot! Their knowledge was impeccable, and their support made everything easy and stress-free. I would highly recommend Horizon Trust to anyone. Thank you!
Posted on Google Google
M P. profile picture
M P.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Robert answered all of my questions perfectly!
Posted on Google Google
R Spennato profile picture
R Spennato
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great experience with Amber, Mercie so far! Buttoned up with great communication and follow up…
Posted on Google Google
A Thompson profile picture
A Thompson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team members at Horizon Trust Company are prompt in responding to questions. I've had a great experience with their customer service.
Posted on Google Google
S Han profile picture
S Han
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company to work with! Amazing team and they went above and beyond to help me understand the SDIRA process. My friends are now using Horizon as well so we can invest in more real estate opportunities that we couldn't get into with old 401ks.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more